POLICY

Privacy

Privacy Policy

Avevya, LLC dba Avevya Institute
Last Updated: July 27, 2026

Avevya, LLC d/b/a Avevya Institute ("Avevya Institute," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.avevya.com, purchase our products or services, enroll in educational programs, book treatments, communicate with us by email or text message, or otherwise interact with Avevya Institute.

By accessing our Website or using our services, you acknowledge that you have read and understand this Privacy Policy.

If you have questions regarding this Privacy Policy, please contact us at hello@avevya.com.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Purchase a course or digital product
  • Enroll in a training program
  • Book a treatment
  • Apply to become a treatment model
  • Subscribe to our email or SMS communications
  • Complete forms or surveys
  • Contact our team
  • Communicate with us by telephone, email, or text message

Information we may collect includes:

  • Full name
  • Email address
  • Telephone number
  • Mailing address
  • Billing information
  • Payment details
  • Login credentials
  • Course enrollment information
  • Appointment information
  • Communication and marketing preferences
  • SMS/text-message opt-in and opt-out preferences
  • Any information you voluntarily submit through forms or correspondence

Payment information is securely processed by third-party payment processors and is not stored directly on Avevya Institute servers.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process course registrations and purchases
  • Schedule appointments and training
  • Deliver online courses and digital products
  • Provide customer support
  • Send important service-related communications
  • Send appointment, course, model, or account notifications
  • Respond to inquiries
  • Improve our Website and educational offerings
  • Send newsletters, promotions, educational content, and SMS communications where you have provided consent
  • Personalize your experience
  • Maintain communication preferences and opt-out requests
  • Comply with applicable legal obligations

3. Email Marketing Communications

With your consent, we may send educational updates, newsletters, promotional offers, course announcements, and other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send administrative or transactional communications regarding purchases, appointments, course registrations, or account-related matters.

4. SMS/Text Message Communications

If you provide your mobile telephone number and expressly opt in to receive SMS/text messages from Avevya Institute, we may send you text messages related to your interactions with us. Depending on the consent you provide, these messages may include appointment reminders, treatment-model communications, course or training updates, account or customer-service communications, educational information, promotions, and special offers.

Consent to receive SMS/text messages is not a condition of purchasing any product or service from Avevya Institute.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS/text messages at any time by replying STOP to a message. You may also contact us at hello@avevya.com or 855-503-1900 to request removal from SMS communications.

After opting out, you may receive a confirmation message acknowledging your request. You will no longer receive SMS marketing communications unless you subsequently provide consent again.

For assistance with SMS communications, reply HELP or contact us at hello@avevya.com or 855-503-1900.

5. SMS Consent and Mobile Information – No Sharing

SMS consent and mobile telephone information will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes.

We do not sell, rent, or share your SMS opt-in consent with third parties for marketing purposes.

We may disclose mobile information to service providers that assist us in operating our SMS messaging program, such as messaging platforms, telecommunications providers, and technology vendors, solely as necessary to provide messaging services on our behalf. These service providers are not permitted to use your SMS consent or mobile information for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties for their marketing purposes.

6. Information Sharing

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

  • Process payments
  • Deliver products or services
  • Provide customer support
  • Operate our Website and technology systems
  • Send communications that you have requested or consented to receive
  • Comply with applicable laws, regulations, court orders, or other legal obligations
  • Protect our rights, property, safety, customers, or others
  • Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

We may work with trusted service providers, including:

  • Payment processors
  • Learning management platforms
  • Email communication providers
  • SMS/text-messaging service providers
  • Appointment scheduling software
  • Customer relationship management (CRM) platforms
  • Website hosting providers
  • Analytics providers

These providers receive only information reasonably necessary to perform services on our behalf and are expected to protect that information appropriately.

SMS opt-in consent and text-messaging originator data are excluded from general information-sharing practices and will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

7. Cookies & Tracking Technologies

Our Website may use cookies, pixels, and similar technologies to improve functionality, analyze Website traffic, personalize user experiences, and measure advertising performance.

These technologies may include:

  • Essential cookies
  • Analytics cookies
  • Advertising cookies
  • Meta (Facebook) Pixel
  • Google Analytics

You may modify your browser settings to refuse or limit cookies. However, certain Website features may not function properly if cookies are disabled.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested products and services
  • Maintain business and transaction records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain communication preferences and opt-out records

When information is no longer required, it may be securely deleted or anonymized where appropriate.

10. Children's Privacy

Avevya Institute does not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete the information.

11. Your Privacy Rights and Choices

Depending on your jurisdiction and applicable law, you may have the right to:

  • Access personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of certain personal information
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of certain personal information
  • Unsubscribe from marketing emails
  • Opt out of SMS/text-message communications
  • Update your communication preferences

To exercise a privacy right or update your information, please contact:

hello@avevya.com

For SMS communications, you may also reply STOP to opt out or HELP for assistance.

12. Third-Party Websites

Our Website may contain links to third-party websites or services.

Avevya Institute is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of third-party websites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or applicable legal requirements.

The revised version will be posted on this page with an updated Last Updated date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact:

Avevya, LLC d/b/a Avevya Institute
Phone: 855-503-1900
Email: hello@avevya.com
Website: www.avevya.com

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